Frequently Asked Questions
Find answers to frequently asked questions about massage therapy, acupuncture, osteopathy, reflexology, facials, and other wellness services at Natura Wellness Group in Hamilton, Ontario. Learn more about appointments, what to expect, insurance coverage, payments, and preparing for your visit.
1
Do I need a referral for massage therapy?
No. You don't typically need a doctor's referral to book an appointment with a Registered Massage Therapist. But it may be required by your work benefits in order for it to be covered.
2
What should I wear to my appointment?
You can wear whatever you feel comfortable arriving in. You will be appropriately draped throughout your treatment, with only the area being treated exposed.
3
How often should I get a massage?
It depends on your individual needs and goals. Some clients benefit from occasional treatments when tension builds up, while others choose regular appointments as part of their ongoing wellness routine. Your therapist can help you determine what frequency may be appropriate for you.
4
Can massage therapy help with pain?
Massage therapy may help reduce muscle tension and discomfort and can support mobility and relaxation. Your therapist will discuss your concerns with you and determine whether massage therapy is appropriate for your needs.
5
Can I request a specific area to be treated?
Absolutely. Let your therapist know what is bothering you and what you'd like to focus on. Your treatment can be tailored accordingly.
6
Can I use my insurance benefits for massage therapy?
Many extended health benefit plans include coverage for Registered Massage Therapy. Coverage varies by plan, so check with your insurance provider to confirm your individual benefits.
7
What if I've never had a massage before?
That's completely okay! Your therapist will explain what to expect, answer any questions you have, and make sure you're comfortable throughout your appointment.
8
Does acupuncture hurt?
Acupuncture needles are very fine, and most people experience little to no discomfort. You may feel a brief sensation when a needle is inserted, followed by a feeling of heaviness, warmth or relaxation.
9
How many treatments will I need?
This depends on your concerns, how your body responds and your goals. Your practitioner can discuss a treatment plan with you after your initial assessment.
10
Can acupuncture be combined with other treatments?
Yes. Depending on your needs, acupuncture may be combined with techniques such as fire cupping or Tui Na.
11
Is acupuncture covered by insurance?
Many extended health benefit plans include acupuncture coverage. Check your individual plan to confirm your coverage.
12
What if I've never tried acupuncture before?
That's completely okay. Your practitioner will explain everything before beginning and make sure you feel comfortable throughout your appointment.
13
Is reflexology just a foot massage?
Reflexology incorporates massage techniques, but it also uses specific pressure points and techniques based on reflexology practices.
14
Is reflexology painful?
Reflexology should be comfortable. You may experience areas of sensitivity as your reflexologist works through the feet, but pressure can always be adjusted.
15
Do I need to remove my socks for reflexology?
Yes. Reflexology is performed directly on the feet.
16
How often should I have reflexology?
There's no set schedule. Some people enjoy reflexology occasionally when they need to relax, while others incorporate it regularly into their wellness routine.
17
Is reflexology covered by insurance?
Some insurance plans provide coverage. Check your individual benefits to determine whether reflexology is included.
